These present general rental conditions are for the purpose of informing tenants, prior to signature of their reservation contract, of the details concerning services offered in connection with their stay in Lodge at Val. However, Lodge at Val expressly reserves the right to modify, at any time, the following information.
The premises offered for rental are the property of the company Lodge at Val, listed in the Register of Trade and Companies of Albertville under the No. B 440 649 325, the head office of which is at Chalet Topaze, “Les Carats”, F-73150 Val d’Isère.
Rentals are generally for a minimum of 7 nights, from 5 p.m. on the Saturday until 10 a.m. on the following Saturday.
Additional nights to those mentioned in the contract are subject to additional invoicing at a rate previously agreed to by the parties and which is not less than proportional to the time.
The keys will be handed directly to the tenant on the site of the rented premises on the first day of the rental period.
At this time, the tenant is to deposit with Lodge at Val a guarantee cheque or bank transfer for the sum of two thousand euros (2000 €) made out to Lodge at Val, for the purpose of covering any damage to the rented premises and the contents thereof.
This guarantee deposit, after deduction of the costs of any repairs or additional services, will be returned to the tenant by cheque mailed within 15 days of the end of the tenant’s stay.
An inventory of the premises and the contents will be given to the tenant at the time of taking possession of the premises.
In the case of disagreement concerning this inventory, the tenant may make any observation and/or reservation concerning all or part thereof, on condition of notifying this to Lodge at Val in writing by 5 p.m. of the day following the tenant’s arrival, failing which the tenant will be considered to have fully accepted the inventory.
Lodge At Val makes available to the tenant the range of household linens (sheets, towels, tablecloth, tea-towels) listed in the above-mentioned inventory.
For the Caribou room, the beds will be made up according to the tenant’s wishes (double bed or twin beds).
Bathrobes can also be supplied on express request.
Consequently, the tenant’s wishes are to be communicated to Lodge At Val at the time of the initial payment on account, or, at the latest, on payment of the balance of the rent.
For the comfort of its guests, Lodge At Val provides a mid-week cleaning service.
This service can be more frequent if the tenant requests it. To facilitate the organisation, such a request is to be communicated to Lodge At Val at the time of the initial payment on account, or, at the latest, on payment of the balance of the rent. The hourly charge for additional cleaning is 28€ per hour, inclusive of tax, the full cost of which is to be borne by the tenant.
Each reservation must be accompanied by the payment on account of a proportion of the rental fee, this proportion depending on the period chosen, as specified below:
– 30 % of the rental fee for the Summer periods.
– 50 % of the rental fee for the Winter periods.
The balance must be paid no less than forty-five (45) days before the start of the rental period, without the need for any reminder from Lodge at Val.
For reservations made less than thirty (30) days from the start of the rental period, the full rental fee is due in one payment.
A receipt for any payment on account will be mailed to the tenant.
The payment on account may be paid either by cheque or by bank transfer.
Cheques are to be made out to Lodge at Val and sent to 17 rue des Granges, F-69005 LYON, France.
Bank account details:
IBAN : FR76 3000 3011 8200 0200 0650 287
BIC : SOGEFRPP
For reservations made by telephone, Lodge at Val reserves the right to insist on payment by bank transfer only, in the case of payment made less than thirty (30) days before the start of the rental period.
It is specified that if the rental is not paid for in full within the above-mentioned periods, Lodge at Val is under no obligation to reserve the rental period and the reservation will automatically be considered to have been cancelled by the tenant, without further formality.
In the case of outright cancellation by the tenant, Lodge at Val will reimburse the sums paid (apart from a fixed fee of 150 euros which is always retained by Lodge at Val, except in the case of contingency or of circumstances beyond control) after deduction of sums retained as penalties for cancellation according to the following scale:
– 60 or more days before the start of the rental period: 10% of the total price of the rental,
– from 59 to 45 days before the start of the rental period: 25% of the total price of the rental,
– from 44 to 30 days before the start of the rental period: 50% of the total price of the rental,
– from 29 to 15 days before the start of the rental period: 80% of the total price of the rental,
– less than 14 days before the start of the rental period: 100% of the total price of the rental.
Requests for cancellation must be notified to Lodge at Val by registered letter with notice of receipt. The date on the postmark of this registered letter determines the above-mentioned cancellation penalties. In the case of cancellation on behalf of a third party, written authorisation from the person concerned is required and must be enclosed with the request for cancellation, even in the case where the reservation has been made on behalf of the third party concerned.
If, prior to the start of the rental period, Lodge at Val itself is obliged to cancel the rental outright, Lodge at Val undertakes to offer the tenant a substitute rental. The tenant will be informed of this new rental offered in replacement as soon as possible after the occurrence of the events which have obliged Lodge at Val to cancel the rental in question.
The tenant disposes of seven (7) working days from receipt of the written notification to refuse this substitute rental. If the tenant refuses this substitute rental within seven (7) working days from receipt of the written notification from Lodge at Val, the sums paid by the tenant will be reimbursed in full immediately, from the date of reception of the said notification. However, if the tenant fails to respond in this way, i.e. within the above-mentioned period of seven (7) working days, the tenant will be considered to have accepted the replacement rental offered by Lodge at Val, and in this case the corresponding rental fee is still owed to Lodge at Val.
Any cancellation of a rental by either party by reason of circumstances beyond control (“force majeure”), as understood in the context of French legal practice, relieves the Parties of their obligations specified herein, and has these particular consequences: the tenant is no longer subject to the above-mentioned penalties for cancellation in the case of late cancellation by reason of circumstances beyond the tenant’s control; and Lodge at Val is obliged to reimburse the sums paid on account.
Circumstances beyond control are understood to consist of the following cases:
Pandemic situation with closure of the resort or its access.
Illness, accident ( * ) or death of the tenant, of the tenant’s spouse or of their parents or descendants, within thirty (30) working days prior to the start of the rental period.
Death of a brother or sister of the tenant or of the tenant’s spouse, within thirty (30) working days prior to the start of the rental period.
Loss of employment within 60 working days prior to the start of the rental period.
( * ) By illness or accident is to be understood a change for the worse in the health of the person concerned, to the extent that at the time for departure the patient is not able to leave home, or the hospital where he or she is being treated.
Any such case is to be notified as soon as possible in writing to Lodge at Val. For the purpose of reimbursement of the sums paid, the tenant undertakes to supply proof of the circumstances in question.
The tenant may transfer the contract if the transferee meets the same conditions as the tenant for the rental period (particularly as regards the number of persons concerned). In this case, the tenant making the transfer must inform Lodge At Val by registered letter with notice of receipt no less than five (5) working days before the date of the rental period reserved, indicating the full name and address of the transferee and of the other participants and demonstrating that these persons meet exactly the same conditions as the original tenant as regards the rental period. No reduction in price can be made for such a transfer.
The tenant remains responsible for any damage he or she may cause in the rented premises and recognises that in this case the guarantee deposit will be used to compensate Lodge at Val for the cost of any repairs which may need to be carried out in order to maintain the rental premises in good condition.
Furthermore, it is agreed that the tenant remains responsible for all of his or her personal effects. The tenant recognises that these are not covered by any insurance policy subscribed to for the building nor for Lodge at Val. Consequently, the tenant undertakes not to take any proceedings concerning them against either Lodge at Val or the joint property estate, and recognises that it is up to the tenant to insure his or her own property, particularly against theft of belongings or equipment (skis, snowboards, etc.) which may be stored on the rental premises, including annexes thereof (ski-room).
Lodge At Val makes available to the tenants a very high-class apartment. They are therefore requested:
– To occupy the rented premises in good family living conditions, and to treat the items entrusted to them with due respect.
– Not in any conditions to exceed the number of occupants specified in the rental contract and which corresponds to the bedding provided in the Lodge.
– Not to leave windows open or radiators on unduly and to take all appropriate precautions against freezing.
– To observe the requirement for quiet after 10 p.m.
– To respect the environment.
In accordance with Law 78-17 of 6 January 1978, “Data Processing and Freedom”, the tenant has the right to access and to rectify his or her personal data which Lodge at Val may have cause to process in the context of its rental activities.
To exercise this right of access, you may apply to Lodge at Val at the above-mentioned address.