The website https://lodge-at-val.com/ is operated by:
Lodge at Val
SIRET number: 440 649 325 00022
Address: Les Carats, ZAC Vers les Eaux, 73150 Val d’Isère, France
Email: contact@lodge-at-val.com
Phone: +33 (0)6 24 24 01 19
Lodge at Val is responsible for processing personal data collected through this website and for managing contact and booking enquiries.
When you use our website, we may collect the following information:
Contact Form
First and last name;
Email address;
Postal address and telephone number, if provided;
Preferred contact time;
Message content.
Booking Enquiry Form
First and last name;
Email address and telephone number;
Postal address, postcode, city and country;
Requested dates and length of stay;
Number of adults and children;
Contact preferences;
Any additional information provided in the form.
Website Browsing
Certain technical data may also be collected when you visit our website, including your IP address, browser information, connection logs and cookie-related data.
We process personal data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Responding to enquiries submitted through the contact form | Legitimate interest in responding to enquiries, or pre-contractual measures depending on the request |
| Processing booking enquiries and preparing rental agreements | Pre-contractual measures and performance of a contract |
| Organising stays and communicating with guests | Performance of a contract |
| Complying with accounting and administrative requirements | Legal obligation |
| Ensuring website security and proper functioning | Legitimate interest |
| Using non-essential cookies and tracking technologies where consent is required | Consent |
Information marked as mandatory in our forms is necessary to process your request. Other information is optional.
Personal data collected through the website is accessible only to authorised individuals responsible for handling enquiries and managing bookings on behalf of Lodge at Val.
Data may also be shared with technical service providers involved in website operation, maintenance, hosting or related services, strictly within the scope of their responsibilities.
The website is hosted by:
OVH SAS
2 rue Kellermann, 59100 Roubaix, France.
We do not sell personal data to third parties.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, subject to applicable legal obligations.
Retention periods depend on the type of data:
Contact enquiries that do not lead to a commercial relationship: up to 3 years after the last interaction, where justified by the management of prospective customer relationships.
Booking enquiries: for the time required to process the enquiry and, where a booking is confirmed, throughout the contractual relationship.
Contractual and accounting documents: for the periods required by applicable laws and regulations.
Technical data and security logs: for a limited period appropriate to website security and operational requirements.
Cookies and tracking technologies: according to the retention periods specified in our Cookie Policy.
Once the applicable retention period has expired, personal data is deleted or anonymised, unless further retention is required by law or necessary for the establishment, exercise or defence of legal claims.
Our website uses cookies and similar technologies to ensure its proper operation and provide certain features.
These technologies may be used to:
Remember your preferred website language;
Store your cookie consent preferences;
Ensure website functionality and security;
Display content from third-party services, including Instagram;
Measure website usage, if an analytics service is enabled.
Cookies that are strictly necessary for the website to function do not require prior consent.
Other cookies and tracking technologies requiring consent are used only after you have given your permission.
You can accept, reject or change your preferences at any time using the cookie management tool available on the website.
For detailed information about the cookies used, their purposes and retention periods, please consult our Cookie Policy.
Certain third-party services integrated into our website, particularly social media services, may involve the processing of personal data outside the European Economic Area (EEA).
Where such transfers take place, they must be subject to appropriate safeguards under applicable data protection legislation, including an adequacy decision or Standard Contractual Clauses where appropriate.
Lodge at Val implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure.
In particular, our website uses a secure HTTPS connection to protect data transmitted between your browser and our server.
Access to personal data is restricted to individuals who require it to perform their duties.
Under the General Data Protection Regulation (GDPR), you have the following rights, subject to the conditions set out in applicable legislation:
Right of access: to obtain information about the personal data we hold about you;
Right to rectification: to request correction of inaccurate or incomplete data;
Right to erasure: to request the deletion of your personal data;
Right to restriction of processing: to request that the use of your data be limited;
Right to object: to object to certain types of processing;
Right to data portability: to receive your personal data in a structured, commonly used and machine-readable format, where applicable;
Right to withdraw consent: to withdraw your consent at any time when processing is based on consent.
To exercise any of these rights, please contact us at:
We will respond within the time limits established by applicable legislation, generally within one month of receiving your request.
If you believe your data protection rights have not been respected, you may also lodge a complaint with the French Data Protection Authority (CNIL):
We may update this Privacy Policy to reflect changes to our website, its features or applicable legislation.
The date displayed at the top of this page indicates when the policy was last updated.
Last updated: 23 October 2026